Refund Policy
1. Introduction
Due to the nature of digital, instantly delivered content, all purchases are generally non-refundable.
2. Subscription Policy
- Subscriptions renew automatically
- Charges are non-refundable once processed
- Cancellation applies to future billing cycles only
3. Trial Terms
- Trials automatically convert to paid plans
- No refunds are issued after conversion
- Users must cancel before the trial ends
4. Refund Exceptions
Refunds may be granted in limited cases:
- Duplicate billing
- Technical failure preventing access
- Unauthorized transactions (subject to review)
5. Request Process
To request a refund:
- Contact: [email protected]
- Include transaction details
- All requests are reviewed case-by-case.
6. Chargebacks
Unauthorized chargebacks may result in account suspension.